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As 2021 comes to an end, we are looking back on our accomplishments this year. We are proud to have added several new clients to the Partner family this year. Please welcome: Burlington Electric, Wise Electric, Georgetown and WIN Energy – some of the newest users of our software. Our teams have been hard at […]
2021 Year in Review from Vice President Matthew Williams Read More »
A long work week blends into an even longer weekend for Chuck Hardin, Director of Engineering Technology, with Craighead Electric, when tornadoes tore through six states overnight on Friday, December 10th, 2021, including Arkansas, Illinois, Kentucky, Mississippi, Missouri, and Tennessee. “As of 1:00 am, all power has been restored to our membership. Thank you all
Spotlight on Craighead Electric Read More »
As a utility provider, you offer customers the building blocks for a comfortable life — from electricity to water to internet connectivity. The more your organization can stay in the background, the better you’re doing from a customer experience perspective. Your services simply work, and that’s that. By the same token, the best way to
How the right OMS helps you answer utility customers’ top questions Read More »
Ignorance has never been bliss, in fact it’s frustrating and wastes both time and money. There are two key components for combating ignorance: With those two goals in mind, we have been hard at work creating Support articles for our ticketing system Knowledge Base. So far we have completed just under 100 articles ranging from
Tips and Tricks – Using the knowledge base Read More »
Vancouver, BC and Atlanta, GA | Harris Utilities Group, a leading provider of advanced enterprise software solutions, and PayGo®, a leading provider of Prepay software and utility payment solutions have entered into a strategic relationship whereby Harris will be reselling and implementing PayGo software and services. PayGo solutions are uniquely designed to provide utility customers
Announcement: Harris Utilities Group and PayGo Enter Into Strategic Relationship Read More »
“From Bluebonnet’s perspective, ROW inspection has been a great tool, the program is configurable, easy to use, and has proven results in efficiency and savings.” -Brandi Lowe, Bluebonnet Electric Cooperative, Inc. Every Utility has a need for discovering the most effective way to clear and maintain the vegetation inhabiting their service territory. Managing the administrative
Cutting Costs with Partner’s Vegetation Management Software Read More »
